GM Recalls 3.64 Million Vehicles In US For Airbag System Fault
General Motors Co (GM) has recalled about 4.3 million vehicles worldwide, including 3.64 million in the United States itself, for a software issue affecting frontal airbags. The company said at least one fatality and three injuries were linked to the issue, but did not specify the details.
The recall included a number of models of cars, electric vehicles, SUVs, and trucks.
- 2014-2016 Buick LaCrosse, Chevrolet SS, Chevrolet Spark EV
- 2014-2017 Chevrolet Corvette, Chevrolet Trax, Chevrolet Caprice PPV, Chevrolet Silverado 1500, Buick Encore, GMC Sierra 1500
- 2015-2017 Chevrolet Tahoe, Chevrolet Suburban, Chevrolet Silverado HD, GMC Yukon, Yukon XL, Sierra HD, Cadillac Escalade, Escalade ESV
In a document submitted by GM to the U.S. National Highway Traffic Safety Administration (NHTSA), the company said the software issue may prevent frontal airbags and pretensions from deploying during certain circumstances. The company supplying the module, Delphi Automotive, had said it would cooperate with the recall.
The move followed GM's investigation into a crash on May 17 involving a Chevrolet Silverado, in which the vehicle's air bags did not deploy due to errors in computer software. The company did not give more information about the crash. Meanwhile, GM had said the massive recall would not affect its third-quarter earnings, due to be released in October.
GM said it would contact owners to bring vehicles to dealerships for a software reflash. The module will be replaced if the airbags have been deployed. Alternatively, owners can check at NHSTA or GM Owner Center websites if their vehicle identification number is covered by the recall.
Owners can also contact the following customer service hotlines for information about the recall #16007.
- Buick - 1-800-521-7300
- Cadillac - 1-800-458-8006
- Chevrolet - 1-800-222-1020
- GMC - 1-800-462-8782
They can also inquire at NHTSA Vehicle Safety campaign #16V651000 at 1-888-327-4236.
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