Core Product Transformation Across Insurance Industry Is Dynamically Changing and Mohit Uppal Product Manager Is Making It Possible by Leading the Product Transformation Solutions

As more focus shifts from core product transformation to new platform solutions and leaner approaches, product managers are leading the way. They help create an implementation strategy to migrate from older systems to new innovative product solutions. Mohit Uppal has been working in these roles for over 10 years, giving him a unique perspective of having seen technology's evolution over the last decade.

Building on core platforms, Mohit employs technology and quality engineering to streamline customer interactions and make them more comparable to some of the best customer service offerings that exist. Insurance processes, including making a claim or simply updating a policy, are known for being difficult to navigate, but with tools like chatbots, automated claims processing, and even artificial intelligence, customers can get top-notch service in even the most challenging situations.

As a Product Manager, Mohit acts largely as an advisor, assisting his clients and employers in the design and building process of complex product solutions. He focuses on using high-end implementation strategy, hybrid and multi-cloud platforms, virtualization, and hyperconverged solutions that can change the landscape of migrating their legacy system to a new product system. Many technological advancements and assessment tools, such as artificial intelligence, automation, data, and sizing analysis, need to have updated data systems to be optimized. As organizations aim for Core Platforms that can support Digital Enablement, better data reliability, availability, and capabilities, Product Managers play a key role.

From a place of data maintenance, enabling cloud technologies is another challenge many insurance providers face. Mohit is a cloud transformation expert; by moving his clients from on-premise setups to cloud-based solutions, he saves them money, ensures data security and integrity, and reduces maintenance costs, directly impacting premiums end customers pay at the end of the day.

A natural leader, Mohit Uppal, takes time to understand each unique product before diving in. His product transformation outcomes have an impressive rate of success. Mohit illustrates what it looks like to move the needle without losing sight of what's most important: the people behind it all.